Portfolio Processes Officer

We are Qualco Intelligent Finance, a leading receivables management company and a member of the Qualco Group. We specialise in non-banking portfolios and securitisation solutions. We help businesses unlock liquidity by turning receivables into financing tools, while our robust receivables management platform automates invoice processing, offering financial stability.

We are looking for a Portfolio Processes Officer to design, optimize and support business processes development, ensuring accuracy & efficiency in business processes deliverables.

Your responsibilities will include:

• Perform daily operational tasks related to receivables management, customer and clients requests;
• Checking of invoicing process for Clients & External Partners DCAs, Legal Firms;
• Checking and reconciliation of Clients' & External Partners' invoices in comparison with legal documents and identifying inconsistencies;
• Support  processes documentation;
• Design reports for monitoring process performance;
• Strong cooperation with Business & Systems Analysts to map processes to systems and utilize systems capabilities for efficient, fast and optimized processes;
• Support the External Partners Management Team in training material preparation;
• Support the External Partners during day-to-day operations and clarifications;
• Periodically review and evaluate processes efficiency, documentation accuracy and perform change/alignment/improvement actions;
• Provide business requirements to the implementation teams based on Process Design Procedure;
• Support Internal Audit requests and clarifications;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements.

To be considered, we require:

• Degree in Economics, Business Administration, or a related field;
• Proven experience in the NPLs industry for at least 3 years;
• Knowledge of Collection/Restructuring/Legal procedures;
• Experience in collection CRM; Experience in Qualco Collections System will be considered as a plus;
• Highly motivated, attention to detail and high level of ownership;
• Strong analytical, problem solving and organizational skills;
• English fluency and strong communication skills, both verbal and written;
• Strong computer skills including Microsoft Office; an agile delivery plan; and exceptional attention to detail.

Your Life @ QualcoAs a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco

Join the #Qteam and enjoy:

Competitive compensation, ticket restaurant card, and annual bonus programs.

Cutting-edge IT equipment, mobile, and data plan.

Modern facilities, free coffee, beverages, and indoor parking.

Private health insurance and onsite occupational doctor

Onsite gym, wellness facilities, and ping pong room.

Career and talent development tools.

Mentoring, coaching, personalised annual learning, and development plan.

Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.