Assistant Front Office Manager

4 hours ago

Pylos, Peloponnese, Greece Costa Navarino Full time €30,000 - €60,000 per year

Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale branded hotels will be added to our portfolio, both in Messinia and Athens.

Navarino Dunes Costa Navarino facilities include 766 bedroom units award winning Anazoe Spa, a 4,000m2 spa & thalassotherapy center, four multi-awarded, signature golf courses, over 20 fine dining venues, 5,000 m2 House of Events and a wide range of sports, such as the "Mouratoglou Tennis Center", Bayern Munich football academy, Navarino Outdoor and many more.

W Costa Navarino, exclusively for adults and young adults over 12 years old, offers 226 stylish rooms, 2 bedroom suites and 3 bedroom villas with infinity private pools, staged in the Bay of Navarino with stunning Ionian Sea views, The Watersports Center, The Away Spa and gym with a heated 25m-long lap pool, including the new Navarino Agora, an open marketplace with retail, street food, open-air cinema and exciting programming throughout the day and night.

The award-winning The Romanos, a Luxury Collection Resort is seeking an experienced and passionate Assistant Front Office Manager to support the Front Office Manager in overseeing daily operations and delivering exceptional guest experiences. You will lead and motivate the front office team, ensuring smooth operations and a warm, welcoming environment for our guests.

Responsibilities

  • Assist the Front Office Manager in short- and long-term planning and day-to-day operations.

  • Coordinate all activities of the Front Office, demonstrating proactive leadership.

  • Represent the company positively to guests, reinforcing a customer-focused approach.

  • Maintain high levels of personal service and guest recognition, particularly for VIPs and special programs.

  • Ensure accurate data management in the property management system and seamless communication with Finance.

  • Supervise, train, and schedule front office associates to maintain service excellence.

  • Ensure smooth check-in and check-out processes and address guest inquiries or complaints promptly.

  • Anticipate guest needs and deliver personalized experiences.

  • Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations.

Requirements
  • Degree in Hotel Management or related field.

  • Minimum 3 years of experience in hospitality, with managerial experience preferred in a 5-star hotel.

  • Excellent customer service skills and ability to lead and inspire a team.

  • Fluent in Greek and English; knowledge of German, Russian, or French is an advantage.

  • Strong computer skills; experience with Opera PMS is highly desirable.

  • Ability to prioritize, multitask, and maintain confidentiality.
  • Impeccable grooming, professional integrity, and excellent communication etiquette.
Benefits
What We Offer:
  • Competitive Compensation Package
  • Private Medical Plan
  • Accommodation in the vicinity of Costa Navarino (for non-Messinian associates)
  • Meals Provided On-site
Personal & Professional Growth:
  • Ongoing Training & Development Opportunities
  • Potential for Task Force Assignments Abroad in Marriott Hotels
  • Exposure to an International Work Environment
Wellbeing & Perks:
  • Use of Costa Navarino Facilities (subject to internal policies)
  • Access to the Support Room – Online Wellness Platform
  • Discounts at Marriott Hotels Worldwide

  • Assistant Front Office Manager, The Westin Resort

    2 weeks ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €30,000 - €60,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino at Navarino Waterfront and Mandarin Oriental at Navarino Bay. In the...

  • Front Office Coordinator, The Westin Resort

    1 week ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €15,000 - €25,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Front Office Coordinator, The Westin Resort

    4 days ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €25,000 - €40,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Front Office Coordinator, The Westin Resort

    4 days ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €25,000 - €40,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Front Office Coordinator, The Romanos, a Luxury Collection Resort

    4 days ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €25,000 - €40,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Front Office Trainee,

    1 week ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €20,000 - €25,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Assistant Housekeeping Manager,

    4 days ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €35,000 - €45,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Assistant Housekeeping Manager,

    4 days ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €25,000 - €40,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Assistant Housekeeping Manager, Residences

    1 week ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €35,000 - €55,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...

  • Assistant Housekeeping Manager, Residences

    1 week ago

    Pylos, Peloponnese, Greece Costa Navarino Full time €35,000 - €45,000 per year

    Costa Navarino is in Messinia in the southwest Peloponnese, in one of the most unspoiled and breathtaking landscapes in the Mediterranean. It is currently home to four 5-star deluxe hotels, The Romanos, a Luxury Collection Resort and The Westin Resort at Navarino Dunes, W-Costa Navarino and Mandarin Oriental at Navarino Bay. In the coming years, more upscale...