Customer Care Advisor

7 days ago

Athens, Attica, Greece Speakit Full time €25,000 - €35,000 per year

Are you fluent in Dutch?

One of the most well-known
Domestic Appliance companies
worldwide is looking for
Dutch speakers
to support their customers' inquiries

If you speak
Dutch fluently
and you have excellent communication skills, we are waiting for your CV

Responsibilities:

  • Act as the first point of contact for all the Dutch-speaking clients
  • Communicate with speed, empathy, and effectiveness with customers via telephone, emails, and online chats
  • Be able to offer recommendations and guidance to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing supportive relationships with colleagues

Requirements
Minimum Qualifications

  • Native or near-native level Dutch skill
  • At least B1 level in English

Preferred Qualifications

  • Ability to multitask, prioritize and manage time effectively
  • Strong phone contact handling skills & active listening

Benefits

  • Competitive salary (gross salary € per annum)
  • 14 salaries per year
  • Monthly bonuses
  • Health package
  • Training course
  • First-class ongoing training and development
  • Career development opportunities
  • Work from Home policy
  • You will join a multinational market-leading call center company
  • Work in a vibrant and energetic office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating into the Greek lifestyle & culture

RELOCATION PACKAGE

  • Flight tickets
  • 4 weeks of free accommodation
  • Paid real estate agency fee in order to find you an apartment
  • Taxi fare from the airport to your hotel

Only CVS in English will be reviewed.

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