Captain Corfu

2 days ago

Athens, Attica, Greece LOUIS HOTELS SA Full time

Louis Hotels, one of the biggest hotel groups in Cyprus and Greece, is seeking to recruit an ideal candidate for the Corfu island:

Captain

Main responsibilities

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships.
Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
Setting up and maintaining a service desk and evaluating its efficiency.
Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
Monitoring department issues and client complaints to create methods to lessen recurring issues.
Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

Qualifications

Degree in Hospitality/Tourism
2 years' minimum experience as a Captain in a hotel with similar high standards
Excellent organizational and team management skills
Excellent command of English language is essential. Knowledge of a second foreign language will be considered as an asset.
Self-motivated, enthusiastic, guest oriented and with a hands-on operations management approach
Excellent MS Office, PMS-Computer skills

We offer: