Sales Engineer

Main Duties and Responsibilities

·      Interacts directly with clients to understand their needs, challenges, and requirements,by gathering information and analyzing the existing systems and/or processes, so as to identify opportunities.

·      Develops customized solutions that align with the clients' needs and objectives, in close cooperation with the technical team.

·      Conducts product demonstrations and presentations to the clients.

·      Collaborates with the parties involved in order to create detailed proposals, outlining the solution, its benefits, pricing, and implementation timelines.

·      Provides ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise, ensuring customer satisfaction and retention.

·      Negotiates with clients, clarifying expectations, and ensuring that both parties are aligned on the proposed solution.

·      Monitors billing and settlements.

·      Stays up-to-date with the latest industry trends, product developments, and technical achievements.