Implementation & Field Operations Lead

ADAPTIT S.A. is a specialized ICT Group of Companies providing high-quality services, innovative solutions, and premium support to telecom providers, financial institutions, utilities, transport, retail, and enterprises seeking to optimize operations, enhance security, and drive growth.

As a trusted system integrator, we deliver tailor-made solutions and turnkey projects that maximize performance and return on investment. Since 2012, we have maintained a strong presence at MWC and are proud members of the American-Hellenic, German-Hellenic, and Chinese-Hellenic Chambers of Commerce.

As an Implementation & Field Operations Lead, you will lead the hands-on implementation, field survey, and hardware maintenance/repair function across RF, Embedded, and Optical domains. This is the top operational role for delivery: you own planning and execution from lab bench to field, bringing structure, speed, and quality to a multi-disciplinary team.

You'll coordinate technicians/engineers, align with project managers and warehouse, and jump in technically when needed. The ideal candidate is T-shaped: strong in at least one domain (RF, Embedded, or Optical) and conversant enough in the others to make good decisions and triage issues.

Key Responsibilities

Team & Operations Leadership

• Schedule team activities: site surveys, integrations, installations, maintenance, and repairs.
• Manage weekly priorities, capacity planning, and vendor handovers.
• Coordinate between engineering, project management, logistics, and field crews.
• Establish and enforce SOPs and drive continuous improvement.
• Triage urgent/planned work and maintain communication with stakeholders.

RF (Field, Bench, Planning, Systems)

• Execute installations and optimizations for DAS, repeaters, small cells, radios.
• Oversee PIM/Sweep, spectrum analysis, and acceptance testing.
• Conduct component-level diagnostics and ensure compliance with regulations.

Embedded (Field, Bench, Planning, Systems)

• Lead deployment and service of embedded/IoT hardware.
• Perform bench work including flashing and debugging.
• Manage device fleet monitoring and update procedures.

Optical (Field, Bench, Planning, Systems)

• Supervise fiber runs and coordinate testing and documentation.
• Manage splicing and optical acceptance tests.

Quality, Safety & Compliance

• Oversee H&S practices, define acceptance tests, and maintain tool inventories.

Tools & Systems

• Utilize task boards and dashboards for effective team productivity.
• Ensure accurate stock control with the warehouse.

Requirements

What You Bring:

• Degree in Electrical / Telecommunications / Computer Engineering or related field.
• 4+ years of hands-on experience in field/lab work in at least one core area (RF, Embedded, or Optical), with some knowledge of the others.
• Experience with:
  • RF: DAS/repeaters/small cells, spectrum analyzers, PIM, RF cabling & connectors.
  • Embedded: MCU/SBC platforms (STM32, ESP32, Raspberry Pi), basic Linux, debugging, reading schematics.
  • Optical: fiber handling, OTDR/power meter use, splicing coordination.
• Ability to prioritize and organize multi-crew work and communicate effectively in dynamic environments.
• Strong documentation skills; experience creating SOPs and reports.
• Valid driver's license and willingness to travel (mainly within Greece, occasional EU trips).
• Professional proficiency in Greek & English.

What Sets you Apart:

• Experience with LoRa/LTE/5G, IP networking/VLANs, PoE, UPS/DC power systems.
• Familiarity with FOTA, device management, remote monitoring.
• Vendor interface experience and warranty/RMA negotiations.
• Certifications (e.g., fiber handling, RF safety) and tool calibration management.

Benefits

• Private Medical and Life insurance plan
• Subsidized vouchers (card) for meals
• Flexible work model
• Training & Certifications
• New IT work equipment
• Buddy Program to help you settle in and thrive during your onboarding journey