SOC / NOC L1 Analyst (Client Residency)
1 week ago
This role focuses on delivering essential support services for the operation of critical telecommunication systems, central data center systems, and client infrastructure, encompassing the following scope of work.
- Monitoring of data network operation
- Management of alerts from monitoring systems (NOC/SOC)
- Monitoring the availability of telecommunication circuits and equipment
- Management-Parameterisation of telecommunication equipment
- Telephone user support, fault monitoring and reporting
- Solving technical problems of first and second level
- Bachelor's Degree in Computer Science or related technical discipline, or the equivalent combination of education, professional training, or work experience
- Excellent verbal and written communication skills, both in Greek and English language
- The ability to pick up new technology or concepts very quickly is required.
- This position requires shift work in a 24/7/365 environment. The capacity to work evening, overnight, and weekend hours is required.
- Ability to communicate effectively with various teams to explain and elaborate on technical details.
- Competitive Salary
- Private Medical & Health Insurance
- Professional Growth
- Collaborative Culture
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