Customer Support – German Speaker/Deutschsprachig – Remote

1 week ago

Greece 4e16e7d7-7d36-4572-9abf-2dec4cf72d42 Full time €15,000 - €25,000 per year

SpotOn TAFull TimeGreece, Hybrid Mode, Remote, Work at HomeNovember 19, 2025 - March 29, 2026 BPO - Business Process Outsourcing - Customer Service - Multilingual - Shared Services Center - Call Center - Shared Services Center - Customer Service - Shared Services Center - Support Functions - Shared Services Center - Technical Support

*** This Job Opportunity is only offered for candidates living and eligible to work in Greece.

Salary: Kindly share your salary expectations.

Client: BPO Company.

Remote – Greece.

Job Description

As a Customer Support, you will respond promptly and professionally to incoming customer inquiries through various communication channels.

Detailed Duties and Responsibilities

  • Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management.
  • Maintain a high standard of customer service and contribute to a positive customer or partner experience.
  • Respond promptly and professionally to incoming customer inquiries through various communication channels.
  • Collaborate with internal teams to ensure seamless communication and issue resolution.
  • Research and identify effective solutions to resolve customer issues or concerns.
  • Provide accurate and complete information using appropriate tools, systems, and procedures.

Targeted Qualifications

  • Fluency in German Language, C1 level or Higher.
  • Fluency in English Language, B2 level or Higher.
  • Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively.
  • Proficiency with computers and customer service tools
  • High school diploma or equivalent qualification
  • Min. of 6 months experience in customer service, hospitality, retail, or a related field.
  • Eligibility to work in Greece.

Interpersonal Skills

  • Communicative, Speak and/or write well and get your ideas across to others easily.
  • Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
  • Confident, Pleasant, Energetic, Helpful, Trustworthy
  • Efficient, Perform tasks in the fastest and simplest ways that they can be done.
  • Organized and punctual, put things in order so that they run smoothly and are always on time.
  • Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
  • Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
  • Precise, Make sure that things are done accurately, correctly, and exactly.
  • Willingness to acquire new knowledge.
  • Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.

Offer & Benefits

  • Salary: Kindly share your salary expectations.
  • Remote – Greece.
  • A global team committed to the company values.
  • A dynamic work environment in a dynamically international company.

How To Apply

If you are interested in the job and you meet the above criteria you need to:

Kindly send your CV In English to while including the Job Title in the subject and the consent statement in your CV.

By sharing your CV with us by email, you are consenting to the following statement.

Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones

In the CV, or resume or application, place the following statement:

"I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through "SpotOn TA Sp. z o.o." and its clients and partners, pursuant to the Act of 29 August 1997 on the protection of personal data (Journal of Laws of 2002, No. 101, item 926, as amended)."

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