Operations Coordinator

2 weeks ago


Athens, Attica, Greece CarMates Full time

Company Description

CarMates is a same-day delivery service committed to making retail orders accessible anytime and anywhere. Specializing in grocery, pharmacy, cosmetics, clothing, and more, CarMates ensures seamless and fast delivery services tailored to customers' needs. Driven by its #WeDeliverJoy philosophy, the company strives to bring convenience and satisfaction to every delivery. Operating with efficiency and dedication, CarMates serves a wide range of retail markets.

Role Description

This is a full-time position for an Operations & Workforce Coordinator based in Athens, operating in a hybrid work environment with some tasks performed remotely. The role involves managing and coordinating workforce tasks, analyzing operational data, implementing optimization strategies, facilitating benefits administration, and ensuring excellent customer service. The coordinator will also act as the point of communication between teams to ensure seamless daily operations.

Qualifications

  • Proficiency in Workforce Management, including scheduling and task delegation
  • Strong Analytical Skills to evaluate operational data and improve processes
  • Excellent Communication skills to coordinate with team members and stakeholders
  • Experience in Benefits Administration for efficient management of employee benefits
  • Customer Service expertise to ensure partner and client satisfaction
  • Ability to adapt to a hybrid work environment and manage tasks independently
  • Previous experience in logistics, retail, or delivery services is a plus
  • Bachelor's degree in Business Administration, Operations Management, or a related field is desirable


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