Swedish-Speaking Customer Experts for Samsung in Crete

Job Overview:

Join our Nordic Samsung Technical Customer help-desk team in Crete, one of the most popular destinations in the world

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavorful Greek cuisine - sound like an option you'd like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Samsung Technical Support team in one of the most popular destinations in the world - Chania, Crete

If you are a sworn techie fluent in Swedish, grab the opportunity and come work with Samsung, one of the world's largest tech and electronics companies.

Join a talented team of professionals on a mission to transform the world of digital devices and appliances, opening new possibilities for people everywhere; all of this while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

Be part of the change and join us in beautiful Crete

What you will do:

• Play the role of the professional problem-solver for one of the most innovative tech companies
• Utilize phone calls, e-mails and chats in order to identify, analyze and resolve issues of a commercial or technical nature
• Respond to customer inquiries in a timely manner, offering expert advice on the use of a range of electronic devices and home appliances
• Follow up with a thorough needs' assessment and inform customers about ongoing campaigns
• Turn every customer into a happy customer
• Exchange ideas and solutions with your colleagues
• Enjoy your time in Crete

What you will bring:

• Fluency in Swedish
• Very good use of English - both in written and spoken language
• An intense interest and knowledge in all aspects of tech is a prerequisite
• Work experience with a focus on technical support/troubleshooting will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Learning agility and adaptability
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop - both at no cost to you)
• Free accommodation or extra accommodation bonus, throughout the entire employment period
• Competitive monthly salary + 2 extra salaries per year
• A generous bonus scheme

• Fully remunerated training by certified instructors

• Refer-A-Friend : Bring your friends and receive great bonuses

• Health care benefits and numerous other discounts
• Consistent support for anything you may need along the way
• State-of-the-art premises - including an amazing activity room with a fully-equipped gym, table tennis table and TV
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• Professional growth & development opportunities within a multicultural, safe and fun workplace
• Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than people from 110+ nationalities.

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