Logistics Associate

Logistics Associate @ instacar

At instacar, we're not just transforming the way people move—we're pioneering the future of transportation and mobility. Established in 2018 and officially launched in September 2019, instacar is the first fully digitized mobility-as-a-service scale-up. Our vision is to be the ultimate one-stop mobility app, providing comprehensive services for all drivers. Our mission is to revolutionise perceptions of new - age mobility through technology and a customer-centric approach. At instacar, we are focused beyond just leasing cars, we are dedicated to serving drivers.

Our Core Values:

instacar is guided by our core values: Be Fair, Be Bold, Be Patient. We're committed to fairness in all our collaborations, bold innovation and patience in our growth.

Our Milestones:

In less than six years, we've achieved significant milestones, establishing four prominent instacar points, investing in micro-mobility, and developing our own tech tools like instafleet, a fleet management solution, crafted in-house to streamline operations. Additionally, our all-in-one app provides instadrivers with a centralised platform to manage every aspect of their vehicle subscription seamlessly.

Why Join #instateam?

As we experience rapid growth rates of over 100% annually, supported by esteemed investors like Autohellas, and Elikonos Capital, and achieving a revenue for 2024 of ≈ €24million and being on track to surpass €35 million in 2025, fueled by a strong market presence., we're on the lookout for dynamic individuals to join our #instateam. At instacar, your voice matters, your creativity thrives, and your impact is tangible. With a human-centered approach and an unwavering commitment to excellence, instacar offers an environment where innovation flourishes, and every contribution is valued.

Your Role: 

For our Operations team we are on the lookout for a Logistics Associate who is self-motivated and willing to go the extra mile for the final result. The ideal candidate should be a proactive person who is not only able to plan efficiently, but also capable of working under pressure. The role reports to the Logistics & Transportation Supervisor.

Your Responsibilities:

• Coordinate vehicle deliveries and returns, ensuring smooth handovers.
• Oversee vehicle preparation (cleaning, inspection, readiness).
• Maintain accurate fleet documentation and records.
• Monitor fleet condition, ensuring operational excellence.
• Perform reporting and KPI management for fleet performance.
• Deliver exceptional customer service with professionalism and empathy.
• Collaborate closely with other departments to optimize daily operations.

Requirements

• Previous experience in fleet operations, logistics, or customer service (experience in the automotive or mobility sector is a plus).
• Strong organizational and time management skills, with the ability to handle multiple tasks and priorities efficiently.
• Excellent communication and interpersonal skills — able to interact confidently with customers, partners, and colleagues.
• Solid attention to detail and commitment to maintaining accurate records and high operational standards.
• Good understanding of vehicle maintenance processes and basic technical knowledge will be considered an asset.
• Proficiency in Microsoft Office / Google Workspace; experience with fleet management or CRM systems is a plus.
• Problem-solving mindset and proactive approach to daily challenges.
• Valid driver's license (Category B).
• Flexibility to work in rotational shifts and in a dynamic, fast-paced environment.
• Team-oriented attitude with a focus on delivering exceptional customer experience.

Benefits

• Collaborate with industry experts  in a supportive and inclusive environment.
• A competitive benefits package, including premium private health & life insurance programs 
• Additional perks such as significant discounts on various health, exercise, and nutrition services, a birthday gift card, and more.
• Opportunities for career growth and advancement with a commitment to promoting from within.
• Experience firsthand the convenience of instacar with 10 free rental days.
• Exclusive cost rates for renting a car from instacar, because why drive anything else?
• Work in our brand new HQ in Kifissia.

instacar is an Equal Opportunity Employer, committed to diversity, inclusion, and creating an environment where all employees can thrive, regardless of background or identity.

Ready to drive innovation with us? Apply now and become part of  #instateam