Sweedish AI/ML Hardware Support
7 days ago
Teknisk Supportspecialist för AI-Drivna Enheter (M/K/D) Hybridarbete i Grekland
English Job DescriptionThe Opportunity: Advanced Hardware Support
We are seeking a proactive Technical Support Specialist to assist customers with a leading brand of smart, AI/Machine Learning-driven hardware and domestic technology. This role is flexible, offering Work-At-Home options and is based in Greece. You will provide specialized support for connectivity, app integration, and advanced operational features of the smart devices. This position requires strong problem-solving skills and a deep understanding of modern consumer electronics.
Your Impact: Seamless Smart Home Experience
- Advanced Troubleshooting: Resolve complex technical issues related to device setup, Wi-Fi/app integration, and the proprietary software that powers the devices.
- Customer Guidance: Clearly guide users through diagnostics and resolution steps for mechanical and digital faults.
- Documentation: Maintain accurate records of complex solutions and device performance issues.
- Flexibility: Utilize the Work-At-Home option available for this project.
What You Bring: The Technical Communicator
- Language Mastery: Native-level fluency in Swedish.
- Technical Aptitude: Proven experience in IT support or customer service with expertise in smart home technology, hardware, or AI-driven systems.
- Work Arrangement: Willingness to work from the Greece office initially, with potential for long-term Work-At-Home.
The company offers a comprehensive relocation package for candidates moving to Greece, including:
- 2 Weeks hotel accommodation.
- Flight ticket (if relocating from inside the EU).
- Airport Pickup.
- Real Estate Agency fee coverage.
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