Technical Support Engineer

7 days ago

Moschato, Attica, Greece AMCO SA Full time €15,000 - €25,000 per year

We are looking for an
enthusiastic and flexible Support Technician
who will be responsible for field tasks as well as telephone/electronic support. The ideal candidate will actively contribute to the operation and optimization of our projects, providing reliable technical assistance and contributing to the immediate service of our partners and customers.

Your Role:

  • Provide technical support via phone, email, and ticketing system.
  • Conduct field visits for technical inspections, maintenance, and repairs.
  • Record and monitor fault incidents and maintenance needs.
  • Collaborate with the support team to resolve technical issues.
  • Communicate with customers and partners with professionalism and solution-oriented approach.
  • Actively participate in process improvement and collect feedback on products and services.

Your Profile:

  • Completed military service.
  • Degree in Electronics, Computer Science, or Automation (or relevant work experience).
  • Previous experience in a technical and/or field support/call center role.
  • Driver's license.
  • Flexible working hours (rotating: one week mornings, one week afternoons).
  • Enthusiasm, willingness to learn and develop in a dynamic environment.
  • Strong teamwork and collaboration skills.

What We Offer:

  • Participation in a dynamic and growing technological environment.
  • Training and professional development opportunities.
  • Continuous education

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