Claims Technician
7 days ago
Company Description
The London P&I Club is dedicated to delivering high calibre, responsive support to our Members. In addition to P&I cover, we provide FD&D and War Risks insurance, along with tailored cover for the owners of small and medium-sized ships and a flexible package for charterers. Our specialised team, consisting of experienced lawyers, ex-mariners, and insurance professionals, ensures excellent service delivery. We operate from offices in London, Hong Kong, and Piraeus, supported by a global network of correspondents, lawyers, and surveyors to provide a 24-hour service to our Members worldwide. We play a key role in the International Group of P&I Clubs, promoting the collective strength of the P&I industry on behalf of the global ship-owning community.
Role Description
This is a full-time role based in Piraeus for a Claims Technician. The Claims Technician will be responsible for handling and managing claims, ensuring efficient processing and resolution. Daily tasks include communicating with Members, underwriters, and other stakeholders to gather necessary documentation and information, providing exceptional customer service, and maintaining accurate records of claims. The role requires close collaboration with other departments and a proactive approach in investigating and resolving claims issues.
Person Specification
- Experience in Claims Handling and Claims Management
- Familiar with shipping terminology
- Experience of working for a Shipowner or a Ship management company
- Strong Communication and Customer Service skills
- Knowledge of P&I Club
- Excellent organizational and problem-solving skills
- Ability to work independently and as part of a team
- Bachelor's degree is preferred
