Dutch Customer Service Agent in Greece

1 week ago

Greece apply2day Full time €25,000 - €40,000 per year

Looking for a role where your love for the Dutch language and helping others plays a major factor? We are hiring on behalf of our client for the role of Dutch Customer Service Agent - Remote in Greece In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities
  • Manage incoming chat, mail or phone calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build relations of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.
Requirements
  • Fluency in Dutch (C1 - C2)
  • Very good command of English (B2 – C1)
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively..
Benefits
  • Competitive Salary
  • Monthly Bonuses
  • Meal Vouchers
  • Health care benefits and numerous other discounts
  • Continuous Training and access to Educational Platforms
  • Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation

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