IT Application Owner
1 week ago
Position Overview
We are seeking an experienced IT Application Owner to serve as the technical owner of key business applications, ensuring their stability, performance, and continuous improvement. Reporting directly to the Software Application Manager, this role combines hands-on technical expertise with a strong understanding of business processes to deliver robust and compliant solutions.
As the primary point of technical expertise, the IT Application Owner will work closely with Business Analysts/Product Owners to translate business requirements into effective system configurations and integrations.
Main Responsibilities
- Take end-to-end ownership of enterprise apps (e.g CRM, ERP, LIMS, WMS)
- Manage their full lifecycle upgrades, patches, migrations, performance, security
- Do hands-on configuration, customization & administration to meet business needs
- Ensure smooth integrations & data flows across applications, leveraging APIs, databases & ETL tools and middleware
- Be the technical partner of the Business Analyst/Product Owner
- Provide Level 2/3 support, ensuring timely resolution of complex technical issues
- Communicate technical concepts in clear, business-friendly language to non-tech colleagues
- Keep everything compliant with GxP, CSV, and change control standards
- 3+ years as Application Admin / System Specialist / similar role
- Deep expertise in at least one enterprise app domain (CRM, ERP, LIMS, WMS)
- Strong skills in SQL, troubleshooting & problem solving
- A systems thinker – you see the bigger picture, not just the app
- Strong team player, fluent in English & Greek
- Pharma/biotech/GxP experience
- Hands-on with API integrations (REST/SOAP)
- Scripting skills for automation, data transformation, and integration tasks (Python or equivalent)
- ITIL know-how (incident, problem, change management)
- Experience managing vendors & technical projects
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