Tech Facilitator

At SILVARE, we're a dynamic team achieving remarkable results. We've built a reputation for delivering fast, impactful results that keep our clients coming back—many of whom are some of the biggest names in tech. What makes us different? We're easy to talk to, we get straight to the point and we're all about making things happen.  

We're proud of the strong relationships we build, both with our clients and our team. We believe in keeping our people happy, whether it's through improving benefits, having open conversations about their projects or just being there when they need us. It's this supportive environment that helps us—and our people—thrive.   

If you're ready to work on exciting projects, grow alongside industry leaders and make a real impact, we'd love to have you join us at SILVARE.  

The Role in a Nutshell  

We're seeking a Technical Team Lead to own the day-to-day technical support of a mission-critical banking application, coordinate integrations across subsystems, steer API design, and drive end-to-end delivery of new releases (from design to testing and production).

• Lead and prioritize the Application Support team's workload (installations, technical configuration, SQL/log investigation, integrations with other subsystems).
• Serve as the technical liaison with adjacent banking systems and coordinate interoperability/integration flows.
• Align and document the technical design of APIs for the core application and integrated back-end systems.
• Provide technical project management for new releases: planning, tracking, QA/UAT, and final handover.
• Own the deployment schedule in collaboration with Business/Change teams; act as technical deployment lead.
• Coordinate across multiple business units and technical teams to align scope, timelines, and dependencies.
• Maintain close collaboration with the external vendor developing the application.
• Work closely with in-house business analysts and the application's technical directorate.
• Troubleshoot and resolve incidents quickly; drive root-cause analysis and preventative actions.
• Manage delivery and day-to-day operations via Jira (boards, epics, sprints, SLAs).

• 7+ years in enterprise application support/operations, including 2-3 years in team leadership.
• Strong ability to read/analyze SQL logs and write basic SQL scripts.
• Working knowledge of service design, SOAP/REST, API lifecycle, and documentation (e.g., Swagger/OpenAPI).
• Familiarity with IIS administration and networking fundamentals (DNS, HTTP/HTTPS, load balancers, firewalls).
• Proven experience coordinating releases & deployments in regulated environments (preferably banking).
• Excellent stakeholder communication and coordination skills (Business, IT, Vendors).
• Tools: Jira (must-have), Confluence, Postman (or similar).
• Professional proficiency in Greek and English.

Why You'll Love Working with Us  

Lunch is On Us: Monthly allowance to fuel up with your favorite meals.  

Health First: Private health and life insurance—because your well-being matters.  

Gadgets Galore: Get your own laptop and a phone plan to keep you connected.  

Learn Without Limits: Unlimited access to Udemy and all the training you need to grow and thrive.  

Career Rocket Fuel: Personalized coaching and mentorship to level up your skills and hit your career goals.  

Work with the Best: Step up your game by collaborating with industry-leading clients.  

Celebrate Diversity: Join a team that values and thrives on different perspectives.

Performance pays off: Annual discretionary bonus based on your contributions throughout the year.  

Eager to Join Us? Jump in and apply today—we're excited to see what you can bring to our team 

*SILVARE is an Equal Opportunity Employer. SILVARE does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need. #LI-Hybrid