Swedish-Speaking Customer Experts for Mercedes-Benz
5 days ago
Job Overview:
If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands
We are looking for Swedish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Be part of the change and join us in beautiful Crete
What you will do:
Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise - addressing customers' concerns in a professional and timely manner
Provide accurate and effective roadside assistance
Turn every customer into a happy customer
Exchange ideas and solutions with your colleagues
Enjoy your time in Crete
What you will bring:
Fluency in Swedish
Very good use of English - both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
Complete relocation support (flight ticket to Chania, Crete, pick-up & drop - both at no cost to you)
Free accommodation or extra accommodation bonus, throughout the entire employment period
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Fully remunerated training by certified instructors
Refer-A-Friend: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
State-of-the-art premises - including an amazing activity room with a fully-equipped gym, table tennis table and TV
Special events as well ascommunity & social responsibility initiatives
Free online Greek language courses
Professional growth & development opportunitieswithin a multicultural, safe and fun workplace
Work for aGreat Place to Work-Certified Companythat fosters diversity
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than people from 110+ nationalities.
Find out more
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