Hungarian Speaking

3 days ago

Athens, Attica, Greece Patrique Mercier Recruitment Full time


Are you keen on vehicles? Do you want to keep the world moving? Join our Customer Support team in Athens and work for the transportation leader

Patrique Mercier Recruitment collaborates with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers.

This is a great chance to join a team that keeps the world moving by enabling mobility for people and getting goods reliably, punctually, and safely to their destination. You will part of a team that contributes to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us.

What you will do
  • Handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat.
  • Support customer in case of truck breakdowns (flat tire, engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer, vehicle, location and verification of GOP coverage.
  • If the problem cannot be resolved over the phone, contact the nearest dealer/technician or 3rd party for assistance.
  • De-escalation of concerns, proposing solutions within set parameters or referring to 2nd/3rd parties
  • Answer questions about customer service, technical and product concerns, and general corporate matters.
  • Strive for client retention and loyalty and aim for a positive response to the customers inquiry.
  • Answer and assisting on incoming calls/email from clients related to products, sales, service, corporate information, appointments, etc.
  • Maintain a customer relationship database and follow up on customer contacts.
What you will bring
  • Excellent command of Hungarian
  • Good communication skills in English
  • A high school diploma or its equivalent is required.
  • A basic awareness of automotive roadside assistance procedures
  • Work experience with knowledge management systems and information research
  • Professional expertise with ticketing and roadside assistance is preferred.
  • Previous experience working in a contact center or managing mail is preferred.
What we offer
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Fully paid training by certified instructors

  • Hungarian Speaking

    3 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment Full time

    Are you an automobile enthusiast? Represent Volkswagen, the leading car manufacturerOur collaboration with Volkswagen is getting stronger, creating new job opportunities for Hungarian-speaking talentsHence, we are looking for interaction experts who will be communicating with customers of Volkswagen from HungarySuccessful applicants will be working in our...

  • Hungarian Speaking

    3 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment Full time

    Do you have strong Hungarian skills? Represent one of the most innovative companies of the tobacco industryIn collaboration with the tobacco industrys world leader a pioneer in the design of smokeless products Patrique Mercier Recruitment has set out to deliver a smoke-free future.Following the release of an innovative smokeless cigarette device, we are...

  • Hungarian Speaking

    3 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment Full time

    Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Hungarian?This is your chance to work as a customer representative for one of the Big Five IT companiesPatrique Mercier Recruitment connects customers with the worlds top brands for more than 30 years. With a team of more than employees from...

  • Hungarian-Speaking Financial Customer Experts

    1 week ago

    Athens, Attica, Greece TP GREECE Full time €21,000 - €27,000 per year

    Hungarian-Speaking Financial Customer ExpertsTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 451 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 8 μέρεςΗμ. ανάρτησηςπριν 8 μέρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...

  • Hungarian-Speaking Customer Experts for JTI 20

    7 days ago

    Athens, Attica, Greece wherewework Magyarország Full time €25,000 - €40,000 per year

    on behalf of: TP Greece Job Overview: Join our JTI Customer Experts team and be the primary point of contact for customer requests, representing Japan Tobacco International By joining forces with JTI – Japan Tobacco International, the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our...

  • Hungarian Speaking

    3 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment Full time

    We are looking for video experts to help people all over the world take their video channels to the next level.Patrique Mercier Recruitment collaborates with the worlds top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.We are looking for brilliant people, who...

  • Hungarian-Speaking B2B Sales Expert

    1 week ago

    Athens, Attica, Greece TP GREECE Full time €35,000 - €45,000 per year

    Job Overview: Join our B2B Sales Experts team to manage and grow relationships with IT resellers Are you passionate about technology and sales? Join TP in Greece and become part of a dynamic team representing one of the world's leading technology companies. We are looking for experienced Sales Experts to manage and grow relationships with IT resellers...

  • Hungarian-Speaking Financial Customer Experts

    15 hours ago

    Athens, Attica, Greece wherewework Magyarország Full time

    on behalf of:TP GreeceJob Overview:Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer servicesDo you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in GreeceWe...

  • Hungarian Speaking technical support roles

    3 days ago

    Athens, Attica, Greece Patrique Mercier Recruitment Full time

    Are you tech-savvy? Are you a fluent Hungarian speaker with great communication skills?Available Technical Support positions await you in GreecePatrique Mercier Recruitment connects customers with the worlds top brands. With a team of employees from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix,...

  • Hungarian-Speaking Video Streaming Experts in Athens 15

    7 days ago

    Athens, Attica, Greece wherewework Hellas Full time €25,000 - €40,000 per year

    on behalf of: TP Greece Job Overview: Join our Video Streaming Customer Experts in Athens and help people all over the world take their video channels to the next level TP collaborates with the world's top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day. ...