Network&Security Operations Support Engineer

As a member of the Fortinet specialization team within Cegeka, your mission focuses to ensure a resilient, secure, and high-performing network infrastructure by expertly managing Fortinet solutions through proactive upgrades, rigorous lifecycle management, and continuous compliance checks. We enhance operational excellence by developing and maintaining comprehensive runbooks, facilitating efficient problem and incident management, and upholding a culture of knowledge sharing and growth. Our commitment to best practices and innovation supports the organization's evolving needs to ensure consistent, optimized connectivity and reliable network performance, adapting our services to meet the demands of modern infrastructures and deliver value to all stakeholders.

Responsibilities:

• Upgrades
  : Regularly perform system and software upgrades to ensure Fortinet environments remain up-to-date, stable, and secure.
• Runbooks
  : Develop and maintain detailed runbooks to document standard procedures and support operational consistency.
• Lifecycle

Management
: Oversee the complete lifecycle of Fortinet devices.
- Compliance

Checks
: Conduct regular compliance audits to ensure configurations meet internal and regulatory standards.
- Development
: Innovate and improve Fortinet network configurations and processes to enhance performance and meet evolving requirements.
- Problem

Management
: Identify and address recurring network issues, implementing solutions to prevent future disruptions.
- Incident

Management
: Quickly respond to network incidents, minimizing impact and restoring service through efficient troubleshooting.
- Knowledge

Management
: Document and share insights, updates, and solutions to strengthen team knowledge and streamline future support.
- Consultancy
: Serve as a trusted advisor for Fortinet-related questions within the organization, providing guidance, expertise, and recommendations on best practices and Fortinet solutions.

Required skills:

• Education: You have a bachelor's or master's degree, supplemented with a Fortinet Certified Professional (NSE6) certification.
• Experience: Minimum of 5 years working with Fortinet solutions, demonstrating hands-on expertise in managing Fortinet environments.
• Fortinet Evangelist: Strong interest in the Fortinet ecosystem, with a commitment to staying updated on new developments and best practices.
• Network Management Skills: Proficiency in network troubleshooting, performance optimization, and lifecycle management.
• Documentation and Process Development: Ability to create runbooks, document configurations, and contribute to knowledge management.
• Compliance and Standards Awareness: Knowledge of industry standards and compliance checks to ensure consistent and secure network configurations.
• Problem-Solving Aptitude: Skilled in problem and incident management, with a proactive approach to resolving and preventing network issues.
• Teamwork: You are a confident, independent worker who takes initiative, values teamwork, and is highly customer-oriented.

What we offer you:

• 22 Annual Vacation days, 3 sick days that are not carried over the next year (no medical certificate required), plus a seniority day added every 3 years in the company
• Meal tickets
• Private Medical Insurance
• We offer flexibility when it comes to WFH policy
• Wellbeing at the center - we know that there is more to our lives than our jobs, therefore we make sure to tackle wellbeing aspects of our day to day lives through specialized sessions, webinars and internal programs according to our employee's input
• In close cooperation is a value we live by, through #MomentsThatMatter: monthly hangout parties, team buildings, gamified online experiences
• Many more to come :)