Room Service Attendant

2 weeks ago

Zakinthos, Greece Domes Resorts & Reserves Full time €22,000 - €55,000 per year

Welcome to Domes

Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.

With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.

Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.

Domes Aulus Zante

We are currently hiring for our 5* resort Domes Aulus Zante, Autograph Collection Hotels, an ultimate luxury experience, located in Zante.

Room Service Attendant

The Role:

The room service attendant delivers food orders to guests staying at the hotel. Their duties include taking room service orders and delivering them to the guest's room. They must be familiar with the hotel's menu and be aware of any dietary restrictions the guest may have.

Some of the responsibilities:

Guest Service & Complaint Management

  • Ensuring maximum guest satisfaction by listening to their needs and providing the best possible service.
  • Handling guest complaints and resolving them promptly.

Operations Management

  • Taking food and beverage orders by phone or by collecting the order card guests leave on their room door.
  • Preparing the trolley used for serving.
  • Delivering the order to the guest's room and serving it.
  • Checking the floors for dishes or trolleys left by guests in the corridors.

Collaboration with Other Hotel Departments

  • Working together with all operational departments to ensure maximum guest satisfaction.
Requirements

Useful to have:

  • A degree in Tourism / Hospitality is desirable but not required.
  • Good knowledge of English and optionally a second foreign language.
  • Relevant experience in a luxury hotel will be considered an asset.

What you will bring:

  • Excellent communication skills with a strong customer-focused approach.
  • Politeness, pleasant demeanor, and a friendly personality.
  • Team spirit and ability to collaborate effectively.
Benefits

You will benefit from:

  • Competitive Remuneration Package
  • Continuous Training & Development opportunities
  • Friendly Work environment

Domes Resorts is an equal opportunity Employer.

All applications will be treated in strict confidentiality.

Please note: Only short-listed candidates will be contacted.

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