Product Master Trainer

5 days ago

A Kifissias Avenue Athens Greece Samsung Electronics Full time

Position Summary

Why join our team? / Why apply for this role?

Join our dynamic and innovative team at Samsung Electronics Hellas, a market leader in mobile technology across Greece and Cyprus. This role sits within the MX Retail Marketing team, which drives excellence in customer experience and retail performance through cutting-edge training initiatives. As a Master Trainer, you will have the opportunity to shape local training strategies, deliver best-in-class training programs & sales skills seminars and play a key role in enhancing product knowledge and customer engagement in the retail space.

Role and Responsibilities

  • Foster a culture of excellence and continuous improvement within the training and retail teams.
  • Design & deliver impactful training programs for retail staff, including merchandisers, sales persons of retail stores, contact centers, and service centers, both online and offline. Map the calendar of training activations for mobile division products.
  • Create engaging, innovative training materials, including presentations, videos, and interactive e learnings.
  • Ensure all retail and online touchpoints reflect accurate technical information and align with brand guidelines.
  • Measure your impact through S.M.A.R.T. KPIs, evaluate & identify learning gaps of the market and reflect to your next training initiatives.

Skills and Qualifications

  • Bachelor's degree in Information Technology/ Business Administration or equivalent.
  • Minimum 3-5 years of experience in training, retail, or related roles. Prior experience within technology sector is highly recommended.
  • Minimum 2 years experience in LMS administration, with a know how on creating eye catching e learning contents.
  • Exceptional presentation skills and public speaking, with experience representing a brand at large audiences.
  • Strong analytical skills with experience measuring training ROI and driving data-informed decisions.
  • Passion for technology (hardware & software) with the ability to understand and convert complex technical details into accessible, engaging content.
  • Excellent written and verbal communication in English with proven certification.
  • Passion for innovation and continuous professional development
  • Strategic mindset with the ability to execute operationally
  • Collaborative team player with excellent interpersonal skills
  • Strong problem-solving abilities and adaptability to changing business needs
  • Results-driven, ambitious, and committed to excellence

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-

  • Product Master Trainer

    2 weeks ago

    A, Kifissias Avenue,, Athens, Greece Samsung Electronics Full time €40,000 - €80,000 per year

    Position SummaryWhy join our team? / Why apply for this role?Join our dynamic and innovative team at Samsung Electronics Hellas, a market leader in mobile technology across Greece and Cyprus. This role sits within the MX Retail Marketing team, which drives excellence in customer experience and retail performance through cutting-edge training initiatives. As...

  • Product Master Trainer

    2 weeks ago

    A, Kifissias Avenue,, Athens, Greece Samsung Electronics Full time

    Position Summary1. Set strategy and guideline for field force management and lead to implement those strategies and guideline in accordance with the local situation.2. Develop contents that field force can use for sales and promotion to enhance sales success rate.3. Plan and execute training for sales field forces to enhance the sales capability.Role and...

  • Product Trainer

    3 days ago

    Athens, Attica, Greece MSPS Full time

    MSPS Athens, a leader in Integrated Marketing and Sales services, is seeking a dynamic and motivated Product Trainer for one of the world's most iconic sports brands As Product Trainer, you are the driving force behind high-quality learning experiences across wholesale partners, translating our client's brand, innovation, and product excellence into...

  • Product Trainer

    1 day ago

    Athens, Attica, Greece MSPS Full time

    MSPSAthens, a leader in Integrated Marketing and Sales services, is seeking a dynamic and motivatedProduct Trainerfor one of the world's most iconic sports brandsAsProduct Trainer, you are the driving force behind high-quality learning experiences across wholesale partners, translating our client's brand, innovation, and product excellence into impactful...

  • IT Systems Trainer and Support

    1 week ago

    Lefkada , Greece Netcompany SEE & EUI Full time

    Company Description We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while...

  • In-Store Trainer

    1 week ago

    Athens, Attica, Greece adidas Full time

    Hi, this is the first step in your adidas journey. For more than 70 years we've been creating the best sports gear and inspiring millions of people to change their lives through sport. Our core value is people. adidas is a team of rebellious optimists. We lead an active lifestyle, creating innovations to balance sports and nature, looking at the world...

  • Scrum Master

    1 week ago

    Athens, Greece Black Pen Recruitment Full time

    Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational...

  • Scrum Master

    1 week ago

    Athens, Attica, Greece Black Pen Recruitment Full time

    Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational...

  • Scrum Master

    1 week ago

    Athens, Attica, Greece Black Pen Recruitment Full time

    Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational...

  • Senior Learning Consultant – Trainer

    2 weeks ago

    Athens, Attica, Greece Human Factor Full time €30,000 - €70,000 per year

    Human Factor is seeking, on behalf of a client — a consulting firm and member of an international group specializing in corporate culture transformation and soft skills development — a Senior Learning Consultant – Trainer / Relationship Manager.The selected professional will work with multinational and large Greek organizations to design and deliver...