Italian-Speaking Technical Support Customer Experts

6 hours ago

Athens, Attica, Greece TP Greece Full time €35,000 - €45,000 per year
Job Overview:

Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products

Do you have excellent Italian communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.

Responsibilities include:
  • Answering inquiries about products specification via phone, chat and email
  • Providing troubleshooting for various technical issues
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
  • Performing data entry
Qualifications:
  • Excellent communication skills in Italian
  • Good command of English (B2+)
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • Hardware and software medium to advanced knowledge
  • Prior experience in technical support will be considered as an advantage
What we offer:
    • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
    • Competitive monthly salary + 2 extra salaries per year
    • Refer-A-Friend: Bring your friends and receive great bonuses
    • Health care benefits and numerous other discounts
    • Full training by certified instructors
    • Professional growth & development opportunities
    • Special events as well ascommunity & social responsibility initiatives
    • Free online Greek language courses
    • State of the art premises, providing a great working environment with relaxing break areas
    • Work for a Great Place to Work-Certified Company that fosters diversity
    Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.
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