Technical Support Manager

GREEK NATURAL BEAUTY, POWERED BY SCIENCE

KORRES is a Greek skincare brand, born out of Athens' oldest homeopathic pharmacy in 1996. Founded by Greek Pharmacist George Korres who believes in the innate potency of natural ingredients and chemical engineer Lena Philippou who believes that nature is the inspiration for  scientific discovery.

Inspired by the most powerful natural ingredients and local traditions, KORRES delivers effective natural products; discovered in nature and nurtured by science. KORRES collaborates with over 15 different European academic universities to do ground-breaking research into the power of plants. Our research shapes and nurtures nature's inherent powers.

Today KORRES takes Greek herbs around the world through more than 400 natural products, with brand presence in 30 markets. It is all about clean, effective plant-powered formulas that capture the beauty of Greece in harmony with nature.

KORRES is looking for a dynamic, self-motivated Technical Support Manager to join our Team. You will be working in a challenging international environment which embraces continuous learning and growth alongside a dynamic team of experienced professionals. 

Responsibilities

• Plans, conducts and directs engineering projects or studies requiring advanced knowledge of a specialized field
• Participates in the design, assessment and execution of capital projects related to plant equipment, facilities and utilities efficiency improvements
• Ensures efficient, reliable and high-quality deployment of site maintenance and critical utilities operations, utilizing an effective balance of internal and external resources including service providers
• Responsible for Technical department's yearly Budget and Expenses
• Provides support on multiple equipment types and technologies, including equipment reliability, maintenance, spare parts management, equipment upgrades and asset management.
• Coordinates and assigns duties of assigned staff, actively assists or provides direction to subordinates in equipment maintenance and troubleshooting as required
• Improves operational efficiencies related to GMPs, engineering, maintenance, utilities, quality, safety and environmental control
• Troubleshoot and perform investigations identifying root causes and appropriate corrective actions working closely with R&D, QA and rest of Manufacturing teams
• Ensures site at related legal and regulatory compliance with authorities

Requirements

• Bachelor's Degree in Mechanical Engineering (preferred) or Chemical Engineering.
• Knowledge of English
• Knowledge of Total Productive Maintenance (TPM)
• Experience with 5S (Sort, Set in Order, Shine, Standardize, Sustain) and Health & Safety procedures.
• Minimum 5 years in relevant position
• Previous experience as a Maintenance Supervisor, Shift Supervisor
• People management skills, eligible to manage complex projects, analytical and organizational skills, delegation and instruction capabilities
• Teamwork and cross-functional understanding