IT Engineer

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond.

We are looking for an IT Engineer to join our team. You will work alongside IT application support engineers and report directly to the IT and Application Support Manager.

As an IT Engineer you will be responsible for designing, implementing, managing, and supporting the Qualco Group IT infrastructure and systems. The ideal candidate will play a key role in ensuring technology operations run smoothly, securely, and efficiently across the organization.

Responsibilities:

• Design, implement, and maintain IT infrastructure including servers, networks, and cloud systems;
• Troubleshoot and resolve complex technical issues across hardware, software, and networks;
• Configure and manage enterprise systems (e.g., Windows Server, Active Directory, firewalls);
• Manage and optimize cloud platforms (e.g., Azure, AWS);
• Implement cybersecurity best practices, monitor threats, and ensure data protection compliance;
• Collaborate with development, operations, and support teams on infrastructure and deployment needs.
• Perform system upgrades, migrations, and patch management;
• Develop automation scripts to streamline operational tasks and deployments;
• Monitor system performance and provide capacity planning;
• Document systems, procedures, and best practices;
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field;
• Industry certifications (e.g., Microsoft, Cisco, AWS, etc.) desirable;
• 3–5 years of experience in IT engineering or a related role. Proven experience with enterprise-grade switches, routers, firewalls (e.g., Cisco, Fortinet);
• Proficiency in managing Windows and Linux environments;
• Strong knowledge of networking protocols (TCP/IP, DNS, VPN, VLANs, firewalls);
• Knowledge of SD-WAN and SASE principles & technologies;

Benefits

Your Life @ Qualco

As a #Qmember, you will live out every day in a truly human-centred culture, based on mutual respect, trust, and cooperation. Your performance and commitment to our shared goals will be recognised, and there will be great opportunities to ensure your career growth.

Find out more about #LifeatQualco

Your benefits

Join the #Qteam and enjoy:

• Competitive compensation, Meal vouchers, and annual bonus programs. 
• Cutting-edge IT equipment, mobile phone, and data plan. 
• Modern facilities, free coffee, beverages, indoor parking, and in-house restaurant.
• Private health insurance, occupational doctor and nutritionist. 
• Onsite gym, wellness facilities, and ping pong room. 
• Career and talent development tools. 
• Mentoring, coaching, personalized annual learning, and development plan. 
• Employee referral bonus, regular wellbeing, ESG, and volunteering activities. 

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.