IT Helpdesk Technician
3 days ago
Who We Are:
At InTTrust, we're more than a tech company — we're trusted partners in digital transformation. Our expertise spans IT Consulting, Database Services, Managed Services, Cloud Security, Application Development, AI/ML, IoT, and complex Cloud Infrastructure solutions. We empower large enterprises to evolve and grow through innovative technology.
The Role:
We're looking for junior IT professionals with a passion for technology and a drive to grow. Join our dynamic Customer Service Centre (CSC) and be part of a 24/7 team delivering mission-critical IT support and services to top-tier clients.
What You'll Do:
Monitor IT systems and ensure uptime & availability.
Support incident management and help resolve issues efficiently.
Apply security protocols and manage backup procedures.
Take part in the implementation & maintenance of client infrastructure.
Handle Level 1 support via helpdesk systems.
Install, configure & upgrade IT systems.
Collaborate with expert engineers and gain hands-on experience with enterprise tech environments.
Requirements
What You Bring:
Degree in Computer Science or related field.
Strong communication skills in Greek & English.
Up to 1 year of experience in an IT support or entry-level technical role.
Familiarity with any of the following is a plus:
Windows Server / Active Directory
Linux systems
Helpdesk & Ticketing tools
System monitoring solutions
Benefits
Why Join Us:
Real-time learning in an enterprise-grade tech environment.
Ongoing training & professional development.
Be part of an inclusive, supportive, and forward-thinking culture.
Exposure to exciting technologies and career growth paths.
Opportunity to contribute to impactful projects with clients.
Additional Info:
Eligible to work in the EU.
Willingness to work on-site in rotating shifts (24x7).
Fluency in Greek is required.
Start your IT journey with InTTrust — where innovation meets opportunity.
We're proud to be an equal opportunity employer, committed to fostering a diverse and inclusive environment where everyone is treated with respect and empowered to succeed.
