Technical Support Consultant

4 days ago

Thessaloniki, Central Macedonia, Greece SOFTONE Full time

The merger of SOFTONE and ENTERSOFT has formed the largest provider of business software products and services in Greece. This newly unified organization now boasts over 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).

With strong expertise, high specialization, and continuous investment in innovation, the new organization offers a comprehensive portfolio of digital solutions—ranging from ERP, CRM, HCM, and Accounting to Digital Commerce platforms, E-Invoicing services, solutions for freelancers and small businesses, ESG Reporting, E-Procurement, and industry-specific applications for retail, hospitality, and other sectors. These solutions provide high added value to businesses, actively supporting their digital transformation across all processes.

For more information, visit:

We are looking for a Technical Support Consultant to join our high caliber team.

Your contribution to the success of the team

  • Provide technical support to clients via phone, email, and in-person
  • Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment
  • Offering training and guidance to end users regarding the use of software and hardware

Your Qualifications & Competencies

  • University degree in Computer Science or related field
  • Strong knowledge of Windows operating systems
  • Experience with troubleshooting hardware and software issues
  • Good understanding of networking concepts
  • Excellent problem-solving skills
  • Strong communication and customer service skills
  • Ability to work both independently and in a team
  • Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus

Νιce to have:

  • Previous experience in IT support role will be considered a plus

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

Competitive remuneration package

Private health insurance plan

Opportunity to work alongside people who are always eager to mentor

Funded training & development opportunities

Catering food services

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