Business Analyst

IKH Group is a leading Software & Robotics Solutions group of companies operating internationally. Within just a couple of years, our team grew up more than 80% and we kicked off 2025 with several new and exciting projects in digital transformation, custom software and robotics.  

iKnowHow utilizes state-of-the-art technologies and handles end-to-end internal and external project development, from conception to completion. The second pillar of the group is our Robotics & Innovation division, which focuses on the design and production of customized robots. 

We are looking for a Business Analyst with strong technical skills and solid working experience to work in new challenging projects. 

Responsibilities:

• Identify, analyze, and document detailed requirements for projects
• Create functional and technical requirement documents from business needs
• Assist users in functional acceptance testing and application updates
• Coordinate internal business and technical teams for requirement finalization
• Serve as the subject matter expert during and after project implementation
• Provide functional and technical support for system efficiency
• Day-to-day support to the project team and the customer/business users.
• Monitoring deliverables and ensuring timely completion of projects.

Requirements

• At least Bachelor's degree in Computer Science or any other related degrees
• Minimum 4 years of experience in IT sector and business analysis & modeling tools, and project methodologies
• Minimum 2 years of experience in the Banking Industry. It will be consider as an asset the proven experience Web & Mobile Banking applications.
• Understanding of software applications' fundamental principles, communication methods, and their impact on user experience
• Demonstrate an analytical mindset capable of synthesizing, abstracting, and effectively communicating information to diverse audiences
• Familiarity with Agile/Waterfall methodologies is considered a plus
• Experience with Business Requirements Documents (BRDs) and Functional Specifications Documents (FSDs) will be considered a plus
• Proficient verbal and written communication skills
• Strong leadership skills, collaborative spirit, sense of ownership, and accountability

Benefits

• Competitive Compensation package.
• Flexible hybrid working model, working both from the office & remote #LI-Hybrid
• Career development and growth opportunities.
• An amazing private & open-office workspace in Athens.
• Medical plan and life insurance for you and your family.
• Continuous training & learning opportunities via personalized seminars.
• The opportunity to work in a diverse environment with talented colleagues.