Customer Service

2 weeks ago

Thessaloniki, Greece Cross Border Talents Full time

Join Our Team in Beautiful Athens Are you passionate about travel and helping others? Do you speak German fluently? We're looking for dynamic individuals to join our international customer service team in the heart of Athens Your Role as a Customer Advisor: As a trusted Customer Advisor, youll be the first point of contact for customers, offering support and solutions that make their experience seamless and stress-free. What Youll Do: Answer inbound calls and handle customer inquiries via phone or emailAccurately log issues, feedback, and requests in our customer service databaseHandle complaints in line with company policies and ensure timely resolutionsTroubleshoot issues using support documentation, system tools, and your own problem-solving skillsRecommend solutions and provide helpful information to resolve common questions What We´re Looking For: High School Diploma or higherFluent/C2 level of GermanProficient in English (C1 level)Strong communication and interpersonal skillsExcellent problem-solving and troubleshooting abilities What We Offer: Flexible Work Options:Permanent contract if working from our Athens officeOption to work remotely from anywhere in Greece (6-month renewable contracts)Attractive Compensation:Competitive gross monthly salary x14Monthly performance bonusesComprehensive Benefits:Private health & life insurance25 days of paid annual leaveFull-time schedule: 40 hours/week (8 hours/day, 5 days/week) Why Work With Us? You'll be part of a vibrant, multilingual team in one of Europes most historic and beautiful cities. Whether you're looking for a fresh start abroad or your next exciting career move, were here to help you thrive Apply now and start your adventure in GreeceWe can´t wait to welcome you to the team.

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