German Speaking Customer Service Representative

3 days ago

Samos, Greece Cross Border Talents Full time

German-Speaking Customer Service Representative Start Dates: Multiple openings in January & February Work Setup: On-site or Remote (country-dependent) Schedule: 40 hours/week, 8-hour rotational shifts Relocation: Full relocation package provided for candidates moving abroad About the Role We are looking for motivated German-speaking Customer Service Representatives to join our international client teams. In this role, you will support customers via phone, email, and chat, ensuring a high-quality customer experience and timely resolution of issues. Key Responsibilities Provide customer support in German across multiple communication channels Assist with product/service inquiries, troubleshooting, and account information Deliver professional, friendly, and efficient service Follow company guidelines, processes, and quality standards Collaborate with internal teams to resolve customer concerns Maintain accurate records of customer interactions Requirements Fluency in German (C1/C2 level) Good command of English (B1 or higher) Strong communication and problem-solving skills Ability to work in rotational shifts Customer-oriented mindset and positive attitude Previous customer service experience is an advantage, but not required Relocation Package (if applicable) Flight ticket covered Airport pickup Temporary accommodation Assistance with documentation & onboarding Why Join Us? International environment with career growth opportunities Comprehensive training provided Stable, long-term employment Option to work remotely depending on location Supportive and multicultural team Interested? Send your English CV to: amanda.kiss@cbtalents.org

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