Ideal Candidate for Customer Service Role

8 hours ago


Athens, Attica, Greece beBeeCustomerSupport Full time €2,500 - €4,000
Customer Service Representative Job Description

We are seeking a skilled and professional Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, be fluent in Slovenian, and have a strong ability to provide top-notch customer service.

Job Overview:
  • This role involves being the primary point of contact for customer requests, providing seamless support via phone calls, emails, and chats.
  • The successful candidate will respond to inquiries about JTI products, resolve issues as they arise, and turn every customer into a happy one.
Key Responsibilities:
  1. Customer Support: Provide timely and effective support to customers through various channels.
  2. Product Knowledge: Stay up-to-date on JTI's products and be able to respond to customer inquiries effectively.
  3. Issue Resolution: Address customer concerns promptly and professionally, ensuring a positive experience.
  4. Communication: Utilize excellent written and verbal communication skills to interact with customers.
Required Skills and Qualifications:
  • Slovenian Fluency: Fluency in Slovenian is essential for this role.
  • English Proficiency: Very good use of English is required, both written and spoken.
  • Customer Service Experience: Work experience as a customer support or customer care representative is considered an asset.
  • Communication Skills: Highly developed communication skills are necessary for this role.
Benefits:
  • Relocation Support: We offer complete support to help you relocate to Greece, including flight ticket expenses, hotel accommodation, and house searching process assistance.
  • Competitive Salary: A competitive monthly salary, plus two extra salaries per year.
  • Healthcare Benefits: We offer comprehensive healthcare benefits and numerous other discounts.
  • Fully Remunerated Training: Fully remunerated training by certified instructors.
  • Special Events: Opportunities to participate in special events and community & social responsibility initiatives.
Others:

In addition to these benefits, this role offers a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



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