Mobility Solutions Coordinator

A Fleet Support Officer plays a vital role in ensuring the timely and smooth delivery of vehicles to customers.

The ideal candidate will have excellent organizational skills, strong communication abilities, and a keen attention to detail.

• Key Responsibilities:

1. Vehicle Availability Check: Monitor the internal system daily to identify which vehicles are ready for delivery.
2. Fleet Assignment: Categorize and allocate vehicles for delivery, based on operational needs, availability, and location.
3. Customer Appointment Coordination: Contact customers directly to schedule vehicle handover appointments, ensuring clarity and convenience.
4. Delivery Flow: Work closely with internal teams to ensure vehicles are prepared and delivered on time and in excellent condition.
5. Collaboration with Sales & Procurement: Work with the Sales and Vehicle Procurement Departments for data verification, availability, and scheduling.
6. Problem Resolution: Collaborate with relevant departments to resolve delays or issues promptly.
7. System Updates: Ensure relevant systems are updated with progress and completion of deliveries.
8. Post-Sale Support: Provide ongoing support to enhance the overall customer experience after the sale.

To succeed in this role, you will need:

• Education: A Bachelor's degree in business, or a related field.
• Experience: Experience in customer coordination, fleet support, or operational roles is highly appreciated.
• Languages: Fluency in both Greek and English, written and spoken.
• Communication Skills: Strong interpersonal and phone communication skills — you're confident speaking with customers.
• Attention to Detail: You're meticulous when it comes to organizing data, booking appointments, and updating systems.
• Organizational Skills: Strong organizational skills, consistency, and attention to detail.
• Digital Skills: Comfortable using internal systems, databases, and email tools.
• Team Mindset: You enjoy supporting your team and solving challenges together.

We offer a competitive salary package, health and life insurance, pension plan program, and opportunity to work in a fast-growing industry with talented people.

We also provide training opportunities and a continuous feedback performance management system.