Finance Coordinator

Establishing a reputation for excellence in hospitality requires meticulous attention to financial detail. In this role, you will be responsible for reviewing and verifying invoices for accuracy, ensuring that they comply with company policies and contractual agreements.

Position Summary

The Financial Transactions Coordinator is accountable for issuing accurate invoices after thorough verification. They identify discrepancies, implement corrections, and collaborate closely with internal departments to resolve billing issues. This position reports directly to the Accounting Manager.

Contract Management and Monitoring

• Receipt and registration of contracts from sales teams, continuous monitoring, and updating of them.
• Grouping mass arrivals (groups) to facilitate control and issuance of required documents per reference.

Financial Transactions Coordination

• Generating and sending accurate invoices for hotel services provided to guests, groups, or events, ensuring all charges are accurately reflected and documented.
• Uploading invoices to electronic platforms.
• Creating credit notes if needed.
• Receiving and recording payments from travel agencies/companies, including cash, credit cards, bank transfers, and checks.
• Ensuring compliance with payment processing regulations.
• Monitoring and tracking payments to ensure timely receipt. Reconciling travel agencies' / companies' accounts to ensure all charges and payments match records.

Communication/Collaboration with External Partners

• Responding to guest inquiries regarding their bills, providing detailed explanations, and resolving any discrepancies or disputes.
• Monthly check of booking lists for commission payments to online systems.

Requirements

• Previous experience in a similar role in Hospitality, income auditing, reservations, or Front office is required.
• Advanced computer skills with knowledge of MS Office, especially Excel.
• Strong attention to detail for maintaining accurate financial records and processing invoices.
• Knowledge of accounting software would be an asset.
• Relevant experience in a similar position or Front Office/Reception.
• Solid understanding of basic accounting principles.
• Strong numerical and analytical skills.
• Well-organized, able to meet milestones and deadlines with the ability to prioritize tasks.
• Effective communication and teamworking skills.
• Good command of English language.

Benefits

• Competitive remuneration package
• Career advancement in a fast-growing organization
• Continuous learning and development within a transparent working environment
• Collaborative working environment

Our goal is to provide exceptional guest experiences while fostering a culture of teamwork and innovation.

We welcome applicants who share our commitment to excellence and customer satisfaction.

All applications will be acknowledged and treated with strict confidentiality.