Croatian Language Support Representative

4 days ago


Athens, Attica, Greece beBeeCustomerCare Full time €2,200 - €3,500
Customer Care Specialist

We are seeking a skilled Customer Care Specialist to join our team in Athens, Greece. The ideal candidate will have excellent communication and problem-solving skills, with the ability to remain calm under pressure.

The successful candidate will be responsible for providing top-notch customer service via phone, email, or chat, ensuring a smooth and satisfying experience for our clients.

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate and efficient assistance regarding products, orders, services, or account-related issues.
  • Resolve problems efficiently while maintaining a positive customer experience.
  • Maintain detailed records of customer interactions in our CRM system.
Requirements:
  • Fluent in Croatian (native or near-native level) and proficient in English.
  • Previous experience in customer service, support, or a contact center environment is preferred.
  • Excellent communication, listening, and problem-solving skills.
  • Ability to remain calm and professional under pressure.
  • Basic computer skills and the ability to quickly learn customer service software and systems.
Preferred Qualifications:
  • Experience with CRM platforms such as Salesforce, Zendesk, or similar tools.
  • Additional language skills are a plus (e.g., Greek, German, French).
  • Background in retail, travel, telecommunications, or tech support is advantageous.


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