
CareerOpportunityForTravelEnthusiasts
2 days ago
Athens, Attica, Greece
beBeeCustomerService
Full time
Travel enthusiasts are invited to apply for a career opportunity that combines excellent customer service skills with a passion for travel.
Job DescriptionAs a Spanish-speaking Customer Service Representative in our Online Travel & Tour Packages Department, you will be responsible for providing exceptional support to customers planning their dream vacations.
You will assist clients through various communication channels, including phone, email, and chat, to ensure seamless travel experiences.
The ideal candidate will possess fluency in Spanish and English, both written and spoken, and have experience in customer service, particularly in the travel or tourism industry.
Responsibilities- Provide top-notch customer service to Spanish-speaking clients.
- Assist customers with inquiries related to travel packages, bookings, and itinerary changes.
- Guide clients in selecting the best tour packages by providing detailed information about destinations, accommodations, and activities.
- Handle customer complaints and requests efficiently, ensuring high levels of satisfaction.
- Collaborate with internal teams and travel partners to facilitate seamless travel experiences.
- Fluency in Spanish and English, both written and spoken.
- Experience in customer service, particularly in the travel or tourism industry, is preferred.
- Strong communication skills and a customer-focused attitude.
- Ability to work under pressure while managing multiple inquiries.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package (flight, transfer, and hotel)
- Free Greek Lessons and discounts