Software Support Engineer

2 days ago

Athens, Attica, Greece beBeeSupport Full time

We are seeking a skilled software support engineer to join our team and provide high-quality technical assistance to our clients. The ideal candidate will have experience with T-SQL, excellent communication skills, and a strong ability to work independently in a fast-paced environment.

The successful candidate will be responsible for providing first-level support to clients, analyzing and resolving technical issues, and working closely with our service delivery and software development teams.

  • Provide expert-level technical support to clients via phone, email, and remote access;
  • Analyze and troubleshoot complex technical issues using industry-standard tools and methodologies;
  • Develop and maintain knowledge of client systems, applications, and infrastructure;
  • Collaborate with cross-functional teams to resolve technical issues and improve overall client satisfaction;
  • Stay up-to-date with industry trends and emerging technologies to ensure we are providing the best possible solutions to our clients.

Requirements

  • Bachelor's degree in Computer Science or related field;
  • Minimum 2 years of experience in software support engineering;
  • Expert-level knowledge of T-SQL and Microsoft ETL tools;
  • Excellent verbal and written communication skills;
  • Able to work effectively in a team environment and adapt to changing priorities.

Benefits

Our company offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.

What We Offer

  • Competitive salary and bonus structure;
  • Comprehensive health insurance and retirement plan;
  • Professional development opportunities through training and education programs;
  • Flexible work arrangements to support work-life balance;
  • A dynamic and collaborative work environment.

Diversity, Equity, and Inclusion

We value diversity, equity, and inclusion and are committed to creating an inclusive workplace culture where everyone feels valued and respected.

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