
Software Support Engineer
2 days ago
We are seeking a skilled software support engineer to join our team and provide high-quality technical assistance to our clients. The ideal candidate will have experience with T-SQL, excellent communication skills, and a strong ability to work independently in a fast-paced environment.
The successful candidate will be responsible for providing first-level support to clients, analyzing and resolving technical issues, and working closely with our service delivery and software development teams.
- Provide expert-level technical support to clients via phone, email, and remote access;
- Analyze and troubleshoot complex technical issues using industry-standard tools and methodologies;
- Develop and maintain knowledge of client systems, applications, and infrastructure;
- Collaborate with cross-functional teams to resolve technical issues and improve overall client satisfaction;
- Stay up-to-date with industry trends and emerging technologies to ensure we are providing the best possible solutions to our clients.
Requirements
- Bachelor's degree in Computer Science or related field;
- Minimum 2 years of experience in software support engineering;
- Expert-level knowledge of T-SQL and Microsoft ETL tools;
- Excellent verbal and written communication skills;
- Able to work effectively in a team environment and adapt to changing priorities.
Benefits
Our company offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
What We Offer
- Competitive salary and bonus structure;
- Comprehensive health insurance and retirement plan;
- Professional development opportunities through training and education programs;
- Flexible work arrangements to support work-life balance;
- A dynamic and collaborative work environment.
Diversity, Equity, and Inclusion
We value diversity, equity, and inclusion and are committed to creating an inclusive workplace culture where everyone feels valued and respected.
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