Resort Wellness Director

Welcome to a world of luxury and wellness, where the essence of rejuvenation meets the pinnacle of hospitality. As a Spa Manager at one of our prestigious resorts, you will be responsible for overseeing the daily operations of our luxurious spa facility, crafting an unparalleled experience for our discerning guests.

This is a unique opportunity to merge your passion for wellness and customer service with exceptional leadership skills, creating a synergy that elevates guest satisfaction and spa services to new heights. The role combines management expertise with a deep understanding of the hospitality industry, ensuring seamless delivery of top-notch experiences.

Some key responsibilities include:

• Developing and maintaining quality standards for our spa, driving excellence in every aspect of service delivery.
• Maintaining high levels of guest satisfaction through efficient scheduling, impeccable employee management, and proactive sales strategies.
• Cultivating a positive work environment, motivating team members to excel, and fostering a culture of continuous learning and growth.
• Ensuring optimal cleanliness and hygiene standards, adhering to strict protocols for a seamless guest experience.
• Delivering comprehensive financial reports, providing actionable insights to inform strategic decision-making.

To succeed in this exciting role, you will need:

• A bachelor's degree from an accredited institution.
• At least three years of relevant experience in a similar position, ideally within the hospitality or spa industry.
• Specialized training in spa treatments, including knowledge of various modalities and techniques.
• Proven track record of staff development, coaching, and mentoring.
• Excellent verbal and written communication skills, with fluency in English.
• Proficiency in Microsoft Office and Windows, with ability to adapt to new technologies.

As a valued member of our team, you can expect:

• A competitive remuneration package tailored to your experience and qualifications.
• A dynamic, highly professional work environment that fosters growth, creativity, and innovation.
• Ongoing opportunities for continuous learning and skill development, enhancing your career prospects and personal fulfillment.
• A supportive and inclusive workplace culture that prioritizes teamwork, collaboration, and mutual respect.