Reservations Coordinator

Hotel Reservation Coordinator This is an exciting opportunity to join a leading hotel management company as a Hotel Reservation Coordinator. As a key member of the reservations team, you will be responsible for coordinating hotel reservations, ensuring seamless guest experiences, and maximizing revenue opportunities. You will handle reservation inquiries, process bookings efficiently, and provide exceptional customer service. Key Responsibilities:

• Process reservations via phone, email, and online booking systems, ensuring accuracy and efficiency.
• Provide guests with detailed information about the hotel, room types, rates, and special promotions.
• Manage reservation modifications, cancellations, and special requests with professionalism and attention to detail.
• Maintain up-to-date knowledge of the hotel's offerings, policies, and local attractions to assist guests effectively.

Requirements:

• Degree in Hospitality or similar.
• Previous experience in similar position (opening and Marriott experience considered a plus).
• Perfect command of the English language (additional languages considered a plus).
• Knowledge of OPERA system.
• Professionalism, responsibility.

If you are a customer-focused, detail-oriented professional with a passion for hospitality, we would love to hear from you. Join us and be part of the journey to create unforgettable guest experiences at our luxury hotel.

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