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Customer Service Ambassador

4 weeks ago


Athens, Attica, Greece Cross Border Talents Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Cross Border Talents.

Job Summary:

This is a fantastic opportunity for a customer-focused individual to work in a dynamic and remote environment, providing exceptional support to our clients in Greece.

Key Responsibilities:
  • Provide top-notch customer service to clients in Greece, responding to queries and resolving issues in a timely and professional manner.
  • Communicate effectively with clients in Portuguese and English, utilizing strong interpersonal and problem-solving skills.
  • Work collaboratively with the team to ensure seamless customer support and maintain a high level of customer satisfaction.
  • Participate in ongoing training and development to enhance technical and language skills.
Requirements:
  • Fluent in Portuguese (C2 level) and proficient in English (B2 level).
  • Excellent communication and interpersonal skills, with the ability to work in a remote environment.
  • Strong problem-solving abilities and adaptability to a dynamic work environment.
  • Technical proficiency at a very good level.
What We Offer:
  • A fully paid 10-day training program provided by certified instructors.
  • Health care benefits and various other discounts.
  • Opportunities for professional growth and development.
  • Participation in special events and community initiatives.
  • Free online Greek language courses.
How to Apply:

Interested candidates should submit their applications by November 4, 2024. The hiring process will involve an initial review of applications, language proficiency online tests, and a client interview.