Coffee Machine Specialist for Multinational Company
4 days ago
Seeking a customer support specialist with fluency in Arabic to provide enhanced support experience.
Job Overview:
- Experience Level: Junior
- Total Years Experience: 0-5 years
- Job Languages: Arabic
- Job posting schema: Yes
The Role: As an Arabic-speaking support expert, you will be the primary point of contact for customer requests, providing daily support via multiple communication channels. You will respond to inquiries about our products, handle complaints professionally, and resolve issues efficiently. Your role is critical in maintaining solid customer relationships by handling questions and concerns promptly and professionally.
Responsibilities:
- Be the primary point of contact for customer requests, providing enhanced customer experience.
- Utilize multiple communication channels (phone, chat, email) to provide daily support to customers.
- Respond to customer inquiries about our products, facilitating their use.
- Handle complaints - always in a graceful and professional manner.
- Resolve issues as they arise - timely and efficiently.
- Maintain solid customer relationships by handling questions and concerns with speed and professionalism.
What we Offer:
- Complete relocation support for eligible candidates.
- Competitive monthly salary + annual bonuses.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
Join us in Athens to work in a multinational company that fosters diversity and offers equal opportunities to all. Apply today to advance your career and represent one of the biggest brands worldwide.
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