Customer Service Representative, Athens Greece Opportunity
5 days ago
We're seeking a Customer Service Advisor to join our client's team in Athens. As a representative of JL Talent Partners, you will be responsible for delivering exceptional customer support via phone and email on various issues.
Key Responsibilities:- Provide top-notch support to customers through various communication channels.
- Offer accurate and complete information by utilizing the right procedures.
- Take ownership of customer queries and ensure timely resolutions and responses.
- Bld meaningful relationships with customers by answering their questions in a courteous, friendly, and professional manner.
- Meet and exceed customer service quality goals, compliance regulations, and productivity targets.
- Create a seamless customer experience that customers value.
- Follow management direction and provide feedback as necessary.
- A work-from-home possibility.
- Health Coverage and Private Health Care.
- An attractive Salary package including meal and transport allowances.
- Relocation support package for candidates outside Greece.
- Spanish C2 level.
- English B2 level.
- Ability to resolve customer concerns and create a positive customer experience.
- Self-sufficiency and confidence in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to guide customers through complex procedures from start to finish.
- EU Citizenship or Greek residence.
Attractive salary: $60,000 - $80,000 per year, depending on experience.
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