Greece Customer Service Representative

Embracing a New Lifestyle in Greece: A Customer Support Role

We're seeking a dedicated and customer-driven professional to join our team as a Customer Support. This role is ideal for individuals who thrive in dynamic environments, love helping others, and enjoy solving problems.

You'll be the primary point of contact for customer inquiries through various channels—phone, email, live chat, and social media. Your responsibilities will include supporting users with account-related questions, payment concerns, and technical troubleshooting, ensuring a smooth and positive customer journey.

• Deliver responsive support across multiple platforms
• Help users navigate account setup, resolve login issues, and address payment and tech-related concerns
• Be a trusted point of contact, particularly for sports-focused customer needs
• Address feedback with professionalism, empathy, and care
• Foster customer loyalty through clear and thoughtful communication
• Maintain service excellence by following internal policies and procedures
• Share insights and ideas that improve workflows and enhance the customer experience

• Fluent in Danish (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Greek Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

• Competitive Salary: Attractive compensation reflecting your skills and experience
• Performance Bonus: Reward for hard work based on achievements and results
• Health and Life Insurance: Comprehensive coverage for well-being
• Remote Work: Enjoy flexibility working from home
• Relocation Package: Support for relocating to ensure a smooth transition