
Travel Support Specialist
1 week ago
As a travel support specialist, you will be working remotely from Greece to assist customers with booking-related inquiries for a global travel platform. This position requires proficiency in German and English languages.
The ideal candidate must have a C2 level of written and spoken German and a B2 level of English. EU citizenship or a valid residence card with full market access is also required. Additionally, the candidate must reside in Greece or relocate at least 7 days before the start date.
The role involves handling inbound customer inquiries via phone, email, and chat, resolving booking issues, providing platform support, and offering general travel-related assistance. Delivering top-quality service while adhering to KPIs is essential.
In terms of benefits, this position offers a competitive salary, private health and life insurance, 25 days of annual leave, and a EUR 50 monthly meal voucher. Full equipment is provided for remote work.
- Key Responsibilities:
- Handle inbound customer inquiries
- Resolve booking issues
- Provide platform support
- Requirements:
- C2 German language proficiency
- B2 English language proficiency
- EU citizenship or valid residence card
- Residency in Greece or relocation
- Benefits:
- Competitive salary
- Private health and life insurance
- Annual leave
- Meal voucher
- Full equipment for remote work
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