Spanish Language Customer Service Advocate
4 days ago
We are seeking a Customer Service Representative fluent in Spanish to join our team in Athens, Greece. This is a hybrid position with the option to work both on-site and remotely, with relocation support provided for candidates from outside Greece.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat in a professional and friendly manner.
- Provide accurate and timely information to resolve customer concerns.
- Collaborate with internal teams to address and resolve issues effectively.
- Maintain up-to-date knowledge of company products, services, and policies.
- Ensure high levels of customer satisfaction through exceptional communication and problem-solving skills.
Required Skills and Qualifications:
- Fluency in Spanish (both written and spoken) is a must.
- Good level of English for internal communication.
- Strong interpersonal and communication skills.
- Proven experience in customer service is a plus but not mandatory.
Benefits:
- Competitive salary package.
- Relocation support (accommodation and flight reimbursement).
- Opportunity to work in an international and vibrant environment.
- Professional growth and development opportunities.
- Collaborative and supportive team culture.
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