Senior Software Engineer
4 weeks ago
We are seeking a skilled Software Engineer with expertise in Siebel to join a major telecommunication group.
This full-time, permanent position is based in Athens, with a hybrid work model.
Key responsibilities include operating and maintaining Siebel CRM, managing incidents, and coordinating with remote teams and vendors.
- Operate and maintain Siebel CRM
- Manage incidents, problems, and analysis
- Coordinate with remote teams and vendors
- Review vendor deliverables and IT delivery engineers' work
- Deploy projects and hotfixes in production
- Monitor daily activities and report performance KPIs
- Participate in operations automation initiatives
- Fine-tune Siebel components for performance and stability
- Lead a team of offshore support engineers
Required skills include teamwork, problem-solving, adaptability, time management, and attention to detail.
Qualifications include 3+ years of experience in application development or operations using Siebel CRM, knowledge of Siebel administration, and expertise in technologies such as Oracle PL/SQL, Web Services, and Unix Scripting.
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